By purchasing, enrolling in, or participating in any coaching services provided by BessHarringtonCarter LLC (“Coach”), you (“Client”) acknowledge and agree to the following Terms & Conditions.
1. Coaching Services
BessHarringtonCarter LLC provides nutrition coaching designed to support clients in achieving their personal health and fitness goals. Coaching may include personalized guidance, recommendations, accountability, education, and support.
Coaching services are not intended to diagnose, treat, or cure any medical condition.
2. Payment & Refund Policy
Payment is required in full or enrolled in the payment plan before coaching services begin unless an alternative payment arrangement has been agreed upon in writing.
All payments are non-refundable once the coaching program has begun. By enrolling, Client acknowledges that they are committing to the full coaching term and agrees to the payment terms provided at checkout or enrollment.
3. Coaching Term & Scheduling
The standard coaching program lasts 12 weeks unless otherwise specified.
Weekly coaching sessions and check-ins will be scheduled between Coach and Client. Client is responsible for attending scheduled sessions and communicating in advance if they need to reschedule.
Missed sessions without prior notice may not be eligible for rescheduling.
4. Communication
Coach will provide communication and support during the designated coaching hours and through the communication methods outlined at enrollment.
Coach’s standard availability is Monday through Friday, 9:00 a.m. to 5:00 p.m. Coach is not available 24/7 and does not provide emergency or urgent medical support.
5. Client Responsibility
Client agrees to:
- Provide accurate and complete information regarding their health, lifestyle, goals, and experiences.
- Follow coaching recommendations to the best of their ability.
- Communicate any concerns, limitations, or changes in their health.
- Take personal responsibility for their decisions, actions, and progress.
- Consult with a qualified healthcare professional when appropriate.
Client understands that individual results vary and that progress depends on multiple factors, including consistency, effort, health, lifestyle, and circumstances.
6. Medical Disclaimer
BessHarringtonCarter LLC provides nutrition coaching for educational purposes only. Coaching services do not constitute medical advice, medical treatment, or medical nutrition therapy.
Coach is not a physician, registered dietitian, or licensed medical professional. Client should consult with their physician or qualified healthcare provider before beginning any new exercise or nutrition program, particularly if they have a medical condition, are pregnant, postpartum, taking medication, or are under medical care.
If Client is currently under medical care, they should consult their physician regarding whether a referral to a registered dietitian or other qualified professional is appropriate.
Client agrees not to begin or continue any recommendation that conflicts with the advice of their healthcare provider.
7. Assumption of Risk & Release of Liability
Client understands that participation in nutrition coaching involves inherent risks, including but not limited to physical injury, illness, or adverse health effects.
Client voluntarily assumes all risks associated with participating in coaching services and agrees to release and hold harmless BessHarringtonCarter LLC, its owners, employees, contractors, and representatives from claims, liabilities, damages, or expenses arising from participation in the coaching program, except where prohibited by law.
Client is responsible for determining whether they are physically and medically capable of participating in any recommended activity.
8. No Guarantee of Results
BessHarringtonCarter LLC makes no guarantees regarding specific results, including weight loss, fat loss, muscle gain, body recomposition, strength improvements, or other health and fitness outcomes.
Results vary from person to person and depend on individual circumstances, consistency, effort, and other factors outside of Coach’s control.
9. Intellectual Property
All coaching materials, resources, plans, documents, videos, and other content provided by BessHarringtonCarter LLC are the intellectual property of BessHarringtonCarter LLC, unless otherwise stated.
Client may use these materials for personal use only. Materials may not be copied, reproduced, distributed, shared, sold, or used for commercial purposes without prior written permission.
10. Testimonials & Media Release
Client may be asked to provide feedback or testimonials regarding their coaching experience. Any use of Client’s testimonial, image, or other identifying information for marketing purposes will require Client’s consent.
Client may decline to provide a testimonial or media permission without affecting their access to coaching services.
11. Chargebacks
Client agrees to contact BessHarringtonCarter LLC directly to address any billing questions, concerns, or disputes before initiating a chargeback with their financial institution.
Unauthorized or fraudulent chargebacks may result in the suspension or termination of coaching services and may be subject to further action.
12. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions or the coaching services shall be resolved through binding arbitration in North Carolina, unless otherwise required by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to its conflict-of-law provisions.
13. Limitation of Liability
To the fullest extent permitted by law, BessHarringtonCarter LLC’s total liability for any claim arising from or related to the coaching services shall be limited to the amount Client paid for the coaching services giving rise to the claim.
This limitation does not apply where prohibited by law.
14. Acceptance of Terms
By purchasing, enrolling in, or participating in coaching services provided by BessHarringtonCarter LLC, Client confirms that they have read, understood, and agreed to these Terms & Conditions.
Client acknowledges that these Terms & Conditions constitute a legally binding agreement between Client and BessHarringtonCarter LLC.
